Frequently Asked Questions about Ski Rental at Ski Armin

You can book your equipment directly on our website. Select your first ski day, rental period and preferred equipment. You can add ski boots, a helmet and a back protector as needed.

Book online

When you book online, you receive a 10% discount on the regular rental price. You can also take your time choosing your equipment before you arrive. The online discount cannot be combined with other offers.

You can book a ski category and choose the right model together with our team when you arrive. Alternatively, you can select a specific ski using the model selection option.

Your preferred model is available in around 90% of cases, but availability cannot be guaranteed. If it is unavailable, we will contact you by email and suggest an alternative.

Yes, you can rent your equipment directly in our shop. However, we recommend booking online in advance, especially during holiday periods.

If your travel plans or equipment requirements change, please contact us on +39 0471 792199 or at info@skiarmin.com. We’ll help you explore the options for adjusting your booking.

You can cancel your booking free of charge up to seven days before the start of your trip and receive a full refund of any amount already paid. For later cancellations, we retain 20% of the booking total.

When booking online, you can pay by credit card, PayPal, Satispay or iDEAL. Cash payments are also accepted in the shop.

Our rental shop is in the centre of Santa Cristina in Val Gardena, opposite the ski pass office.

Address:
Dursan Str. 108
39047 Santa Cristina, South Tyrol, Italy

Opening hours:
Daily from 08:00 to 12:00 and from 14:00 to 19:00.
On Saturdays, we are open continuously from 08:00 to 19:00.

Get directions

Yes, you can collect your equipment free of charge the day before your first ski day, between 17:00 and 19:00. Simply select this option when booking online. This allows you to have your equipment fitted before your first day on the slopes.

Please bring your booking confirmation. If you plan to use your own ski boots, bring them too so we can adjust the bindings accordingly. If you are renting from us for the first time, we will also need to see an identity document.

Please return your equipment by 18:00 on the final day of your rental.

If you would like to keep your equipment for longer, please contact us before your rental period ends. We’ll check availability and let you know the additional cost.

You can return your equipment early at any time. However, a refund is only available in the event of an injury and upon presentation of a medical certificate.

This depends on your ability, skiing style and preferences. Our Silver category is suitable for beginners and early intermediate skiers. Gold offers comfort in a range of piste conditions, while Platinum is designed for more dynamic skiing. Our Diamond category features particularly high-quality models. Our team will be happy to help you choose.

Ski poles are included when you rent skis. Ski boots, a helmet and a back protector can be booked separately. During the booking process, you can see your selected equipment and the total price.

Yes, you can choose the equipment you need, including skis only. If you would like to use your own boots with rental skis, please bring them with you so we can adjust the bindings.

If you only need ski boots, there is no need to book online. Simply visit our shop – we have plenty of boots in stock.

Yes, we offer children’s skis and ski boots, as well as junior skis and snowboards. Helmets and back protectors can also be added to your booking. We’ll be happy to help you choose the right equipment.

Premium ski boots have a higher flex rating, meaning they are stiffer and particularly suited to more dynamic skiing. This category also includes models with the BOA system, which allows precise and convenient fit adjustment.

Standard ski boots are softer and particularly suitable for beginners and those getting started with skiing.

Please come back to our shop. We’ll check the fit and work with you to find a solution so you can continue enjoying your day on the slopes.

Yes, you can change your skis or category during your rental. An additional charge applies when upgrading to a higher category. If you switch to a lower-priced category, the price difference will not be refunded.

Yes, our rental ski boots are disinfected after every rental. Our skis are ground and checked after each rental before being rented out again.

Yes, we can deliver your rental equipment to your accommodation. Please visit our shop when you arrive so we can fit your boots and helmet and help you select the right equipment. We’ll then deliver it to your accommodation and collect it on your departure day.

This service is available throughout the municipality of Santa Cristina. Simply ask our team when you arrive at the shop.

Our shuttle and delivery service is free within the municipality of Santa Cristina. Delivery to Selva di Val Gardena and Ortisei is available for an additional charge. We do not deliver outside these three municipalities.

Yes, we offer ski storage in our shop. Simply ask our team when you arrive.

Please contact us immediately. You can add optional damage and theft cover when booking.

In the event of theft, you must also report it to the local police immediately. The police report confirmation is required to process the insurance claim.

Optional damage and theft cover costs 10% of the total rental price. It has no excess and no exclusions.

No, a security deposit is not required.

Yes, we also service your own equipment. Our services include edge grinding, base grinding and waxing. Our Full Service also includes repairs to base damage.

Ski & snowboard servicing

Yes, on request we can collect your skis from your accommodation in the evening and return them after servicing that same evening. This service is available throughout the municipality of Santa Cristina.

If you drop your skis off in the evening, they are usually ready for collection from 08:00 the following morning. Delivery to your accommodation is also available on request.